{"id":1296,"date":"2022-03-11T01:56:55","date_gmt":"2022-03-11T00:56:55","guid":{"rendered":"https:\/\/castillodesantabarbara.com\/faq\/"},"modified":"2025-03-26T14:03:34","modified_gmt":"2025-03-26T13:03:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/castillodesantabarbara.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_c95c310b height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_6745946f tit_faqs has_text_color\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center;\">FAQ<\/h1>\n<\/div><\/div><div class=\"w-separator size_custom\" style=\"height:2rem\" id=\"e3a4\"><style>@media(max-width:600px){ #e3a4{height:0px!important}}<\/style><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling remove_indents\" style=\"--sections-title-size:inherit\" id=\"tab_faqs\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"c96b\"><button aria-controls=\"content-c96b\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Is the castle free to access?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c96b\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, access is 100% free.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"vea5\"><button aria-controls=\"content-vea5\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">I want to drive to the castle, is there parking? If not, where can I park my vehicle?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vea5\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>It is not possible to access the castle by car. In very specific cases for children or those with reduced mobility, cars may drive up to the castle to drop said visitors off at the site. However, the car must then park outside of the fortress.<br \/>\nThe free La Ereta car park is located near the castle, on Mount Benacantil itself.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k32e\"><button aria-controls=\"content-k32e\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Do you need to obtain a ticket\/reserve spaces for guided and dramatised tours?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k32e\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Guided and dramatized tour reservations are made in person at the castle, half an hour in advance, at the castle&#8217;s information point.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s787\"><button aria-controls=\"content-s787\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">I want to spend a day at the castle, is there anywhere inside the fortress to eat?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s787\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. Inside the castle, kiosks are located in the Queen\u2019s Bastion and next to the Military Engineers\u2019 Barracks, with a cafe located in the upper section of the Hermitage of Santa B\u00e1rbara.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"wbd5\"><button aria-controls=\"content-wbd5\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Is the lift in operation? Is it free?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-wbd5\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. The lift to access the castle from El Postiguet is in operation.<br \/>\nIt costs \u20ac2.70 per person, except for pensioners and children under 5.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g035\"><button aria-controls=\"content-g035\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Is there any public transport available to visit the castle?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g035\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. There is a shuttle (minibus) with a stop at Plaza del Doctor G\u00f3mez Ulloa (opposite the MARQ). This shuttle runs every 20 minutes, approximately, with tickets costing \u20ac1.45.<br \/>\nIn winter (from 1 October to 31 March) it runs from 10:00 to 20:00, and in summer (1 April to 30 September) it runs from 10:00 to 22:00.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"l46e\"><button aria-controls=\"content-l46e\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">Are dogs allowed in the castle?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-l46e\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. However, they must be leashed and are not permitted in indoor rooms.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e928\"><button aria-controls=\"content-e928\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">What are the castle\u2019s opening hours?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e928\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><em>The castle\u2019s opening hours are as follows:<\/em><br \/>\nOff-season (from 15 November to 27 February): every day from 10:00 to 18:00.<br \/>\nMid-season (from 28 February to 16 June, and from 5 September to 14 November): every day from 10:00 to 20:00.<br \/>\nPeak season (from 17 June to 4 September): every day from 10:00 to 23:00.<\/p>\n<p>The castle will be closed on the following dates:<br \/>\n1 January<br \/>\n6 January<br \/>\n24 December<br \/>\n25 December<br \/>\n31 December<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lf48\"><button aria-controls=\"content-lf48\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">When can I go on a guided tour? What about a dramatised tour?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lf48\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Guided tours are offered free of charge, every day of the week, with the following timetable:<\/p>\n<p>Off-season (15 November to 27 February):<br \/>\n11:00 &#8211; tour in Spanish<br \/>\n12:00 &#8211; tour in English<br \/>\n13:00 &#8211; tour in Spanish<br \/>\n15:00 &#8211; tour in English<\/p>\n<p>Mid-season (from 28 February to 16 June, and from 5 September to 14 November):<br \/>\n11:00 &#8211; tour in English<br \/>\n13:00 &#8211; tour in Spanish<br \/>\n15:30 &#8211; tour in English<br \/>\n17:30 &#8211; tour in Spanish<\/p>\n<p>Peak season (from 17 June to 4 September):<br \/>\n10:00 &#8211; tour in English<br \/>\n11:00 &#8211; tour in Spanish<br \/>\n18:00 &#8211; tour in English<br \/>\n19:00 &#8211; tour in Spanish<\/p>\n<p>On the other hand, dramatised tours are held as follows:<br \/>\nJanuary and February: Sunday at 12:00<br \/>\nMarch until 17 June: Saturdays and Sundays at 12:30<br \/>\nEaster: 5 days of special events<br \/>\nSummer: Wednesday to Sunday at 21:00<\/p>\n<p>For both types of tours, booking is required via email at the following address: info@castillodesantabarbara.com<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i46d\"><button aria-controls=\"content-i46d\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">How do I get in touch with the castle?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i46d\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can get in touch with the Castillo de Santa B\u00e1rbara in the following ways:<\/p>\n<p>-By phone: 673 849 890.<br \/>\n-By email: info@castillodesantabarbara.com.<br \/>\n-On our social-media profiles on Instagram, Facebook and Twitter.<br \/>\n-And by visiting our website: www.castillodesantabarbara.com.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"s902\"><button aria-controls=\"content-s902\" class=\"w-tabs-section-header\"><div class=\"w-tabs-section-title\">I want to visit the castle with my school. What do I need to do?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-s902\" aria-expanded=\"false\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can send an email to info@castillodesantabarbara.com, who will let you know our availability and the various activities offered for school groups.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"FAQ Is the castle free to access?Yes, access is 100% free. I want to drive to the castle, is there parking? If not, where can I park my vehicle?It is not possible to access the castle by car. In very specific cases for children or those with reduced mobility, cars may drive up to the...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1296","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Castillo de Santa B\u00e1rbara<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/castillodesantabarbara.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Castillo de Santa B\u00e1rbara\" \/>\n<meta property=\"og:url\" content=\"https:\/\/castillodesantabarbara.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Castillo de Santa B\u00e1rbara\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-26T13:03:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/castillodesantabarbara.com\/en\/faq\/\",\"url\":\"https:\/\/castillodesantabarbara.com\/en\/faq\/\",\"name\":\"FAQ - 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